Cowardly And Unprovoked Physical Assaults On Bus Drivers Must Stop: Safety Barriers Needed

Release date: 15/11/2016

TWU VIC/TAS Branch Media Release, 9 November 2016
Angry bus drivers protested their disgust at the escalation of violent attacks inflicted by aggressive passengers and assert their right to a safe workplace at a rally on the steps of the State Parliament of Victoria from 10am on Tuesday, 15 November.

Transport Workers Union (Victoria/Tasmania Branch) Secretary John Berger said it was shameful that honest and hard-working bus drivers were forced to publicly protest for nothing more than the right to go to work and come home each day, safe and free from abuse and assault.

Ticketing disputes, which have skyrocketed since the introduction of Myki by Public Transport Victoria (PTV) in May 2013, are the principal catalyst for assaults and threatening behaviour on bus drivers. Drivers want ticketing responsibilities removed and safety barriers installed.
  • Since 2011, over 100 Victorian bus drivers have been physically-assaulted and 33 verbally-abused, including racially-vilified, according to Transport Safety Victoria.
  • 16 physical assaults on drivers have already been reported this year.
  • Over 90-per-cent of respondents to a TWU survey of Victorian bus drivers last month disclosed that threats of assault and abuse had made the job more dangerous today compared to when they began working.
  • 80-per-cent of survey respondents said they no longer bothered reporting assaults as they believed past complaints had not been acted on appropriately.
Mr Berger said there is no other profession in Australia today where a random punch to the back of the head is being shrugged off as an occupational hazard.
“The fact these buses are travelling at speed and often packed with schoolchildren, the elderly and other commuters does not worry these thugs who think nothing of using weapons against drivers, spitting in their faces, knocking them unconscious or holding knives to their throats,” Mr Berger said.
“One driver being assaulted is too many, 16 so far this year is deplorable. The TWU has made good progress improving bus driver safety over recent years, but the escalating number and nature of assaults on our members is of great concern to us and enough is now enough.
“We are asking PTV to act now and introduce the highest industry standards of safety for those on the front-line of their operations. By not installing barriers, PTV are the barriers to safety.”
Victorian bus drivers are employed by private bus operators contracted to PTV and a contractual obligation with the state forces drivers to ask passengers to tap-on Myki.
The TWU is pushing for PTV to immediately:
  • Remove obligations for drivers to request passengers touch-on Myki (and install voice-over messaging)
  • A full roll-out of security screens and loop barriers. Screens and barriers to become a mandatory requirement for obtaining PTV contracts for new vehicles and funding released to retro-fit existing fleets, and
  • Continue discussions with industry stakeholders to examine separate driver cabins, similar to trams.
Mr Berger said the TWU is also pushing for the introduction of mandatory penalties for those who attack drivers, additional Authorised Officers on the buses and the jurisdiction for Protective Service Officers be extended to the bus network.
The rally follows a National Day of Respect for Public Transport Workers prompted by the tragic killing of Brisbane City Council bus driver Manmeet Alisher. The 29-year-old went to work on 28 October but did not return home after an incendiary device was used to set him alight.
  • Please note: No bus services will be impacted as a result of the rally.

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